Returns & Exchanges
At VINEVIDA, we want you to be completely satisfied with your purchase of our pure essential oils and beauty products. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all bottles are tightly sealed to prevent leakage during transit.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return box.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing